My Account

Account Usage

• I received a call or email requesting additional information to verify my identity. What should I do?
• How do I file a dispute?
• ID Table
• How do I cancel my card account?

Passwords/PINs

• What should I do if my address, phone number, or email changes?
• What should I do if I forget my XtraPOWER by PAYOMATIC mobile app password?
• What should I do if I forget my card PIN?
• 4. How do I change my XtraPOWER by PAYOMATIC mobile app password?
• How do I change my PIN?
• How do I access my account?