Is my money protected if my card is lost or stolen?

Under Mastercard® Rules, you will not be held responsible for unauthorized transactions if you have used reasonable care in protecting your Card from loss or theft, and you have promptly reported to us when you knew that your Card was lost or stolen. Zero Liability does not apply to Mastercard payment cards that are used for commercial purposes, or anonymous prepaid cards (until such time as the identity of the cardholder has been registered with us). Conditions and exceptions apply – see Cardholder Agreement.

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