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  1. inPOWER Support
  2. Using Your Card

Using Your Card

Holds/Preauthorizations

  • Why is my money being held?
  • Why was my card declined when I had enough money in my account?
  • What is a "hold" or "preauthorization"?

Card Usage

  • How long does it take for a transaction to post to my account?
  • Can I pay bills or make purchases online with my card?
  • How do I withdraw money from my card at an ATM?
  • What is a PIN (Personal Identification Number)?
  • Where can I use my card?
  • What are the fees associated with my card?
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The inPOWER Prepaid Mastercard is issued by The Bancorp Bank; Member FDIC, pursuant to license by Mastercard International Incorporated and may be used everywhere Debit Mastercard is accepted. Mastercard is a registered trademark, and the circle’s design is a trademark of Mastercard International Incorporated.

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